Cookie Policy

update Last Updated: December 26, 2024

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the owners of the site.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.

How We Use Cookies

We use cookies for the following purposes:

  • Authentication: To identify you when you sign in to our platform and maintain your session
  • Security: To enable and support security features and detect malicious activity
  • Preferences: To remember your settings and preferences
  • Analytics: To understand how you use our website and improve our services
  • Marketing: To deliver relevant advertisements and measure their effectiveness
  • Performance: To measure the performance of our website and make improvements

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as they are essential for the operation of our services.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These cookies help us understand which pages are the most and least popular, how visitors move around the site, and identify any technical issues. All information collected is aggregated and anonymous.

Marketing Cookies

Marketing cookies track visitors across websites to display ads that are relevant and engaging. They help us measure the effectiveness of our advertising campaigns and can limit the number of times you see an ad.

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some features may not function properly.

Third-Party Cookies

In addition to our own cookies, we work with various third-party providers who may also set cookies on your device when you visit our website:

Analytics Providers

  • Google Analytics: For website traffic analysis and user behavior insights
  • Mixpanel: For product analytics and user engagement tracking
  • Hotjar: For heatmaps and session recordings (with consent)

Marketing and Advertising

  • Google Ads: For remarketing and conversion tracking
  • Facebook Pixel: For social media advertising and analytics
  • LinkedIn Insight Tag: For B2B marketing and analytics

Payment Processing

  • Stripe: For secure payment processing and fraud prevention
  • PayPal: For alternative payment methods

Customer Support

  • Intercom: For live chat and customer support
  • Zendesk: For ticket management and support analytics

How to Manage Cookies

You have several options for managing cookies:

Through Our Cookie Preference Manager

Use the cookie preference manager at the top of this page to control which optional cookies we use. Your preferences will be saved and applied across our website.

Through Your Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. However, if you block or delete essential cookies, some features of our website may not function properly.

Through Third-Party Opt-Out Tools

Browser Cookie Settings

computer Browser-Specific Instructions

  1. Open Chrome and click the three dots menu in the top right
  2. Select "Settings" from the dropdown
  3. Click "Privacy and security" in the left sidebar
  4. Click "Cookies and other site data"
  5. Choose your preferred cookie settings
  6. You can also add specific sites to allow or block lists
  1. Open Firefox and click the menu button (three lines)
  2. Select "Settings" or "Preferences"
  3. Click "Privacy & Security" in the left panel
  4. Under "Cookies and Site Data," choose your settings
  5. You can manage exceptions for specific websites
  1. Open Safari and click "Safari" in the menu bar
  2. Select "Preferences"
  3. Click the "Privacy" tab
  4. Under "Cookies and website data," select your preference
  5. You can also manage website data for specific sites
  1. Open Edge and click the three dots menu
  2. Select "Settings"
  3. Click "Cookies and site permissions"
  4. Click "Manage and delete cookies and site data"
  5. Configure your cookie preferences
  1. Open Opera and click "Settings" (or press Alt+P)
  2. Click "Advanced" then "Privacy & security"
  3. Under "Cookies," select your preferred settings
  4. You can manage exceptions for specific websites

Mobile Browsers

On mobile devices, cookie settings are usually found in the browser app's settings menu. The location varies by browser and operating system, but generally follows similar patterns to desktop browsers.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy.

If we make material changes to how we use cookies, we will notify you through a prominent notice on our website or by email (for registered users).

Contact Information

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

  • Email: privacy@rubyorbit.com
  • Phone: +1 (888) 555-1234
  • Address: RubyOrbit, Inc., 123 Innovation Drive, San Francisco, CA 94107
  • Data Protection Officer: dpo@rubyorbit.com
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