Frequently Asked Questions

Installing RubyOrbit takes less than 2 minutes:

• Sign up for your free account
• Complete the quick onboarding process
• Copy your unique widget code
• Paste it before the closing </body> tag on your website
• The widget will appear automatically on all pages

No technical knowledge required! Works with any website platform including WordPress, Shopify, Wix, and custom HTML sites.

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start.

During your trial, you get:

• Unlimited conversations
• Full AI customization
• Knowledge base training
• Calendar integration
• Email support

RubyOrbit integrates with your calendar (Google Calendar, Outlook, Calendly) and can:

• Check your real-time availability
• Offer available time slots to visitors
• Book meetings directly without human intervention
• Send confirmation emails automatically
• Handle rescheduling and cancellations

The AI is trained to qualify leads before offering a meeting, ensuring your calendar fills with high-quality prospects.

We accept multiple payment methods:

• All major credit cards (Visa, MasterCard, American Express)
• Debit cards
• PayPal
• Bank transfers (for Enterprise plans)

All payments are processed securely through Stripe with 256-bit encryption.

Yes, cancel anytime with no penalties:

• Cancel from your dashboard
• No cancellation fees
• Continue using until end of billing period
• Download all your data before cancelling

We also offer a 30-day money-back guarantee for new subscribers.

RubyOrbit integrates with 35+ CRMs and tools:

• CRM: Salesforce, HubSpot, Pipedrive, Zoho
• Calendar: Google Calendar, Outlook, Calendly
• Communication: Slack, Microsoft Teams
• Automation: Zapier, Make (Integromat)

All lead data syncs automatically to your CRM with closed-loop revenue attribution.

Security is our top priority:

• 256-bit SSL encryption for all data
• SOC 2 Type II certified
• GDPR and CCPA compliant
• Regular security audits
• 99.9% uptime SLA

All data is encrypted at rest and in transit. We never sell or share your data.

RubyOrbit supports 95+ languages:

• Automatic language detection
• Real-time translation
• Multilingual knowledge bases
• RTL language support (Arabic, Hebrew)

Popular languages include English, Spanish, French, German, Portuguese, Chinese, Japanese, and Arabic.